The Dutchess County Fairgrounds
6550 Spring Brook Ave.
Rhinebeck, NY 12572

NYS Sheep & Wool Festival - Workshop Registration


Registration is OPEN!!

Happy New Year!  2017 proposal information is now available.  Email workshops@sheepandwool.com if interested in submitting a proposal for this year's workshops.  Deadlines for each subject are staggered, but all are due this month.
In anticipation of registration opening and the mad rush that ensues, please read the following information carefully.

Welcome to our 2016 Workshop Registration system.  Please read all information before registering.    

WHAT'S NEW IN 2016?
   
      
We have reduced prices for most 2016 Workshops.
      
Registration is on-line only.
   
  
Anyone registering for three hour or longer workshops on or before September 15, 2016 (11:59 pm EST) will receive one (1) two-day pass to the Festival. Students registering for shorter classes OR registering after September 16, 2016 (12:00 am EST) will receive a pass for the day of their workshop only.
   

Lunch will no longer be offered, but we have arranged for the Fairgrounds Cafe to be open.
     

A $25 transfer fee, invoiced via PayPal will be incurred to transfer/sell/gift a class
   
    
No incentive for early registrations, but if someone would like to volunteer for 2017.....  
 

REGISTRATION  

This on-line registration module allows you to select classes using a shopping cart and check out at one time.  

The system works best with Firefox or Chrome. 
 

Technical issues
? "Clean" your history and cache and try again before contacting us.
 

Our on-line registration utilizes payment via PayPal. You do not have to have your own PayPal account to register.  PayPal allows you to use your own credit card or even a check (but checks have to clear before we can confirm your seat) - just follow the instructions throughout the registration module. 
 

Once you complete your PayPal transaction please click on the link in blue type to return to the Festival website. Doing this will clear your shopping cart. If you do not, despite being already purchased and paid for, items will remain in your cart and have to be manually removed.   

Please see "Payments/Refund Information" for more important information on PayPal transactions.  

Seat availability shown on the registration pages is not a guarantee that an actual seat is able to be purchased. If an over sale of seats occurs, the price of the over-sold seat will be refunded in its entirety.           

Returning user? Your ‘account’ with the Festival is still active - use your email address and password to log in. Click the link to recover a forgotten password.   ·       

Is your shopping cart EMPTY before beginning registration? Don't register for a previous year's workshop!   ·       

Is your contact information updated?      
     
NEW email address? You will be prompted to create a NEW account.         

ALL USERS
- using a business/education/organization email address may prevent you from receiving our critical email blasts from MailChimp (your e-tickets, logistics notices, etc.), due to sometimes strict spam blocking on institutional email servers. If you use one of these types of email addresses, you risk having a major headache. Instead, register for classes using an email address where you can see the messages thought to be spam and control the settings so you get our emails. ·        
 

Avoid ‘double scheduling’ by reviewing dates and times of workshops before hitting that submit button.  The shopping cart does not prevent you from registering for classes that occur at the same time. The Festival is not responsible for your selection of classes and any conflicts that occur.
 

When registering, email addresses are entered twice.  Check spelling - typos prevent you from receiving a confirmation.  

BUYING FOR OTHERS
-  The shopping cart feature allows you to purchase more than one seat in a class, allowing you to buy an extra seat and/or purchase one in a different class for a companion. If doing so, make sure the correct email address is associated with the companion taking the class. The Festival is not responsible for incorrect association of email addresses.
   
SURPRISE and/or GIFT PURCHASES - By checking the GIFT checkbox and providing your own email address,  you handle the logistics of the surprise gift. E-tickets are associated with a name and email address, one name per email address. If you and your gift recipient will not be arriving together, contact us to make arrangements to get their e-tickets to them.  This works to make gift giving easier and the surprises, surprises!  

PAYMENTS/REFUND INFORMATION  
 

PAYPAL
   The Festival uses PayPal as part of the payment system.  Your bank statement may say "Professional Services" or "Dutchess County Sheep & Wool Growers Association (DCS&WGA)."  It will not indicate the payment is made to the NYS Sheep & Wool Festival.  
 

If a dispute is initiated by the buyer via PayPal, it can take up to 180 days for it to be resolved (and it does, unfortunately for all involved).  While you should be diligent about checking your financial statements, be aware that you will have to register for the class again - don't worry if the workshop is sold out - AND reimburse the Festival for the dispute resolution fee we incur from PayPal via a money order (no checks, no PayPal invoicing).  If the dispute is resolved in the Festival's favor, the buyer will be reimbursed for the cost of the original transaction.  If the dispute is resolved in the buyer's favor, no reimbursement will be made because PayPal will refund the buyer directly.  In either case, the dispute resolution fee will NOT be refundable.     

CANCELLATION / REFUND POLICY    - Email workshops@sheepandwool.com to initiate process           ·       

70% refund prior to 60 days beginning of Workshops (This period includes the period from the time you register until 60 days prior to the beginning of Workshops) ·       

50% refund prior to 30 days beginning of Workshops      

No refund within 30 days of the beginning of Workshops.  

NO
exceptions to the refund policy will be made.
 

Refunds are issued through either PayPal or by check and the method chosen is solely dependent upon the date of registration.    

CAN I SELL/GIFT MY CLASS?
  Absolutely.  You can either gift the class to a lucky recipient or you can sell it.  A $25 transfer fee will be incurred and must be paid via PayPal before the transfer is completed.  The original registrant remains the owner of the seat, but the new buyer becomes the attendee.        
 

If you need to sell, you may want to try starting a new thread in the Rhinebeck!! group on Ravelry, but how the workshop is marketed is the sole responsibility of the seller. Our  ONLY involvement in either of these types of transactions is to collect the information from the SELLER about the buyer (name, email, and contact information).  The Workshop Manager will NOT communicate with buyers until the seller provides information. 
 

Providing information for any type of transfer must be directed to workshops@sheepandwool.com - emailing any other Festival email address will prevent changes from being made.    

CAN I TRANSFER TO ANOTHER CLASS?
   You can as long as it's 45 days before all Workshops begin - there will be a $25 fee and you will have to register for the new class first.  Once that is completed, you will be either refunded the original fee minus a $25 fee via PayPal or by check, the method chosen is solely dependent upon the date of registration. 

CONFIRMATIONS/NOTIFICATIONS   Class registrations are confirmed via email 24-48 hours, but during peak times, allow 72 hours. This confirmation will be in ADDITION to the payment confirmation that only the buyer will receive from PayPal. 

Check your  "spam/junk" email folder if you do not receive a confirmation in a timely manner.    

If you get a confirmation from us, you're in the class regardless of whether the title has a suffix of "SOLD OUT."  

If there's a class cancellation or any reason to contact attendees at the last minute, we may not have the email address for the gift or companion attendees! The purchaser has the responsibility to pass on our communications to the attendees for whom you've purchased workshops.  

If your email address changes, notify us of the change via workshops@sheepandwool.com.  

Do NOT reply to the confirmation letter you are sent - it goes to an unmonitored mailbox.

If you have any questions, email workshops@sheepandwool.com.  

As Festival time nears, you will receive a "logistics" email that has almost as much information as this does.   

It is important to note: 
 

Workshops are held in Building D, tents next to Building D, and a few other buildings on the grounds of the Dutchess County Fairgrounds in Rhinebeck, NY.

The location of the class is listed under the class description, but is subject to change. 

Classes held outside in tents usually are workshops that use water, but with space at a premium, other types of classes may be held in tents, as needed. 

Because the "floors" in the tents are usually concrete/blacktop pads, you may want to take that into consideration and wear the appropriate footwear if it's cold/rainy. 

These areas are clearly marked on the map of the Festival grounds. Scroll down to the bottom of the page for the map and look in the lower left hand corner for Building "D" in purple.    

Classes in Building D are held in ‘rooms’ created by a pipe and drape system. There are no hard walls between classrooms and there is no soundproofing in either Building D or classes held in tents.  Noise from adjacent classes should be expected.  

Heat is supplied to Building D and tents by forced hot air space heaters. We advise students to dress in layers so that they may add or subtract clothing layers for their comfort.  

If you don't like to get your hands dirty or wet, contact the instructor before registering for the class.  Basket weaving requires soaking materials in water and most felting and dyeing classes involve lots of water.  

Some workshops may involve long periods of standing or sitting.  

Specific questions regarding the details of your workshop should be directed to the instructor.  

Each workshop lists at what level a student needs to be before registering.  Please do not register for an advanced class if you are a beginner.  When in doubt, contact the instructor, please.  

THE FINE PRINT 
  

The materials fee is listed in the class description, but, as noted, it is included in the total registration fee. There are no additional charges once the fee is paid.  

Instructors are NOT allowed to sell directly to students in workshops.  

Students ("attendees") registering on or before before midnight on September 15, 2016 (11:59 pm EST) for workshops three hours or more will receive ONE two-day admission to the Festival at no additional charge, regardless of the number of classes in which you register. Students who are only registered in classes that are less than three hours in length OR register after midnight on September 16, 2016 (12:00 am EST) will receive a pass for the day of their class.  They will NOT get a two day weekend pass.

Admission passes, e-Tickets, are emailed approximately two weeks prior to the Festival. E-tickets are needed for entry to the fairgrounds on SATURDAY AND SUNDAY. Classes on Thursday or Friday do not require a ticket to enter the grounds. Once sent, the e-ticket is the responsibility of the student.  If lost, an entrance ticket to the festival will need to be purchased.  

Students registering after October 8, 2016 will NOT receive an e-Ticket, but names will be placed on an admission list at the 4H and Mulberry Street gates and ONLY these two gates.  

Registrants are encouraged to periodically check the Festival website and/or Facebook page for updates.

A logistics email will be sent to all registrants about two - three weeks prior to the Festival.  If you don't get one, check spam/junk folders before emailing workshops@sheepandwool.  

Instructor Illness Clause: On rare occasion it may be necessary to cancel a class or several classes due to instructor illness or travel delays. Should this occur, the Festival will make notification, as soon as possible, by the following methods: email, cellular telephone number, if provided, and home telephone number. The student will have the option of participating in another scheduled class, providing there is a place available in that class OR a refund for the class will be given. The Festival WILL NOT BE RESPONSIBLE for travel or hotel fees incurred by the student or any other fee related to the cancellation. If the student opts for a replacement class, NO REFUND WILL BE GIVEN.    

REMEMBER - IT CAN TAKE UP TO 72 HOURS TO RECEIVE A CONFIRMATION EMAIL FROM THE FESTIVAL.    

Any problems or questions should be directed to the Workshops Coordinator, Karen Santucci, at workshops@sheepandwool.com.